Customer Background
Our customer is a Finnish multinational and a global leader in the elevator and escalator industry, providing some of the world’s leading solutions for automatic doors and gates, escalators, elevators, turnstiles, and moving walkways. The 100+-year-old company operates in 60+ countries with sales in excess of Euro 10 billion.
Customer Need
Turnstiles are an important safety component in smart buildings – they detect and deter unauthorised access. They are also an efficient way to manage crowd control in buildings. The customer’s mandate was to build an innovative solution that would allow them to monitor and control several turnstiles from a single master controller. A touchscreen-based interface was the answer to their needs.
Softdel’s Solution
- Softdel developed an android-based application to control and monitor stand-alone turnstiles, using a touchscreen interface installed at the lobby desk or security station with a line-of-sight directly to the turnstile.
- The solution supported four operating modes — One Way Control, Two Way Control, Basic Automated Operation, and Programmable — to ensure monitoring and control activities can be carried out successfully regardless of location and availability of manpower.
Standards and Technology
Hardware: Moxa Serial Server (RS232 to Ethernet) | Android Tablets
Technology: Datalink Protocol | Java | Custom Android.jar | Turnstile | Wireless connectivity | Android 9 & Above | Grouping & Commissioning | Multiuser Support.
Benefits
- Efficient people flow: The movement of people in and out of buildings became smooth and more efficient with the new central multi-turnstile controller.
- Improved security: The customer was able to detect crowds more effectively because of the easy monitoring of people flow entering the building.
- Competitive advantage: Softdel's innovative solution helped the customer generate a differentiated market position, created business value, and allowed them to stay ahead of the competition. The customer was able to showcase the touchscreen interface as one of their premium features.
