Customer Background
Our customer, a leading US-based manufacturer, specialises in open-source laboratory automation systems, which encompass robotic liquid handling systems and other scientific instruments. Their platforms support research, collaboration, protocol sharing, and experiment automation. Their systems have gained widespread utilisation across 40+ countries, serving biopharmaceutical companies, academia, synthetic biology labs, and clinical research facilities.
Customer Need
Based on user feedback about the complexity and lack of user-friendliness of their open-source ecosystem, the customer recognised the need for improvement. To address this, they wanted to make significant investments in product design and development, as well as extend support to new and upcoming robotics projects. Additionally, they aimed to enhance their product line by developing a framework for including protocols like COVID diagnostics (RNA extraction, PCR preparation), as well as nucleic acid purification, expanding its capabilities.
To achieve these goals, the customer partnered with Softdel for a platform modernisation initiative. This collaboration involved revamping UI/UX, developing customised protocols for end-users, and providing API applications to create unique complex protocols.
Softdel’s Solution
- Softdel's rich technology and automation expertise, combined with our proven product-centric delivery model using agile techniques, positioned us a key partner in their product development endeavour.
- In this collaboration, we modernised their application by leveraging cutting-edge technology, implementing automated protocol design, and managing the protocol library.
- With our extensive experience, Softdel strategically chose React JS to elevate the user experience, while incorporating NodeJS to establish a swift and scalable backend infrastructure.
- Additionally, the solution effectively captures real-time data and offers API compatibility, enabling seamless integration with design-of-experiment programs, including AI-driven agents.
- To ensure optimal software performance and minimise the risk of bugs, Softdel conducted comprehensive platform testing, diligently detecting and rectifying errors at an early stage.
Standards and Technology
Frontend: HTML, JS, CSS, TS
Backend: ExpressJS, NodeJS, Sequelize
Dev Ops: GitHub, Docker, AWS Cloud, GitHub Actions
Project Management Tools: Confluence, Figma, Jira, Slack
Security Tools: Auth0
Testing: Cypress, React Testing Library, Jest
Programming Language: React JS, JavaScript, TypeScript, Python
Database: PostgreSQL
Benefits
- Increased productivity: Softdel’s user-friendly software solution streamlines lab automation, increasing scientists’ productivity by almost 40%.
- Customisation flexibility: The solution provides a range of customisable parameters for scientists to tailor protocols to specific experimental needs, enhancing the accuracy by almost 65%.
- Reliability and scalability: Softdel's meticulous code practices, coupled with highly efficient testing techniques, instilled a strong foundation of reliability and scalability within the solution.
